Medicare and Health Insurance Counseling

Need help understanding your Medicare and health insurance options?

Our highly-skilled Medicare Team at the Southern Maine Agency on Aging can help you navigate the many choices available in your area. Our trained health insurance counselors are available to assist by phone, by appointment at our offices in Scarborough, and at various locations in the southern Maine community.

Welcome to Medicare Seminars
Our Welcome to Medicare Seminars offer participants valuable information presented in plain and understandable language. These seminars will cover all of the important basics you need to know as well as options that may be useful as you make your enrollment decisions. Pre-registration is required.

Seminars are offered at the following locations:
Southern Maine Health Center (formerly Goodall Hospital), Sanford
Southern Maine Agency on Aging, Scarborough
Our Lady of Perpetual Help Church, Windham
York Hospital, York

One-on-One Medicare Appointments
One-on-one health insurance counseling appointments can be scheduled after you have attended a Welcome to Medicare Seminar. These appointments will pair you with a trained State Health Insurance Program (SHIP) counselor who is either a Southern Maine Agency on Aging staff member or a highly-trained volunteer. All counselors are highly-skilled and trained to provide support and assistance to Medicare beneficiaries in understanding their plan choices. All Medicare beneficiaries are encouraged to review their plans yearly.

One-on-One Medicare Appointments are offered at the following locations:
Bridgton Community Center, Bridgton
Dyer Library, Saco
The Stewart Center, Falmouth
Freeport Community Library, Freeport
Southern Maine Health Center (formerly Goodall Hospital), Sanford
Kennebunk Senior Center, Kennebunk
Our Lady of Perpetual Help Church, Windham
Parsonsfield Town Office, Parsonsfield
Westbrook Community Center, Westbrook
Woodfords Congregational Church, Portland
York Hospital, York


Southern Maine Agency on Aging is a non-profit organization that relies on donations in order to meet its mission. A suggested donation of $40 includes the seminar and a one-on-one follow-up session. No one is turned away for an inability to make the suggested donation. All donations are welcome.

Time for a Benefits Check Up?
If you are age 60 plus and single with an income below $1,500 per month, or a couple age 60 plus with an income below $2,100 per month, you may be eligible for more public benefits than you are currently receiving. SMAA can help you learn about and apply for programs that can save you money. Benefits may include:
Maine Rx Plus Program
Low Cost Drug Program (DEL)
Home Energy Assistance Program (HEAP)
Food Supplemental Benefits
Qualified Individual-1 (QI-1)
Specified Low-Income Medicare Beneficiary (SLMB)
Qualified Medicare Beneficiary (QMB)
MaineCare
Supplemental Security Income (SSI)
Medicare Part D - Low Income Subsidy

To see if you qualify, please review our self-assessment checklists and then call us at 1-800-427-7411 to make an appointment for application assistance.
Single (One-person household)
Couple (Two-person household)


You may also use the National Council on Aging's Benefits Check Up tool. This is a free, national website that identifies programs available to help older adults. You will complete a confidential online questionnaire. Then a customized report will be generated and will provide you with programs you may be eligible for as well as application information for each.